Quality Policy

The company “ELAMER SA,” with a focus on maintaining a high level of services for its customers, has implemented a Quality Management System in accordance with the international standard ISO 9001:2015.

The application of the aforementioned Quality Management System covers the entire spectrum of the company’s operations and ensures:

– Continuous monitoring and control of all operational stages and processes
– Identification and elimination of all defective products, services, and deviations from the high-quality standards it has set
– Building trust-based relationships with its customers and stakeholders through the provision of services that meet the highest quality specifications
– Compliance with all legal requirements related to the company’s operations
– Continuous fulfillment of customer needs and satisfaction of their requirements through the provision of reliable services

The Management of “ELAMER SA” is committed to the continuous improvement of the Quality Management System, as well as to communicating the above to all involved parties (staff, customers, suppliers, and stakeholders).

To achieve the above, the Management of “ELAMER SA” is committed to ensuring and providing all necessary resources, as well as to establishing, documenting, monitoring, and reviewing quality objectives.

All of the above are reviewed annually by the company’s Management and constitute its commitment.